MESSAGES FROM THE TEAM
We have launched our new website and portal.
There are many improvements in the background processes and would be grateful if you could advise us of any difficulties you experience so we can quickly attend to these. Thank You.
Increasingly members are finding it easier to pay fees by BACS transfer but unfortunately, some of these are causing us increasing problems. We now have a number of these payments without proper identification of the sender. This inevitably leads to the sender querying why they haven’t received their membership certificate, triggering a very time consuming search trying to reconcile the sender with the payment. To help us eradicate this we need to ask your help by complying with the following:
If you wish to make a new payment (or your next) payment by BACS, please pre-notify us of your intention to do so by email, with your NAME, ADDRESS, IPHAS membership number (ie DORST889). Please note the following should be used as the Reference for BACS payments:
IND-Reg or DIST-Reg or BLK-Reg
IND: for members who are NOT part of a Block registration
DIST: for Distributors paying for a block renewal
BLK: for a single BLK member making their own payment.
The Reg is the latter part of your Reminder reference as shown on your certificate. For example: P/DORST001/DORST889 (the part AFTER the second '/' - DORST889)
So your ref might be: IND-DORST889 for example. (don't forget the hyphen)
From this, we can quickly identify and process the payment and update our membership database.
Thank you for your continued support.
Who We Are
The Independent Park Home Advisory Service (IPHAS) is a voluntary organisation offering advice and information to anyone contemplating Mobile/Park Home living or is already living on a residential Mobile Home Park in England, Scotland, Wales or Northern Ireland. The team members are residents who have made the effort to study the legislation relating to mobile homes and work alongside
Government to promote and review changes in legislation. All team members have many years experience in advising residents and in dealing with troublesome or unscrupulous park owners.
What We Do
IPHAS works in two ways, directly advising and helping residents and also representing residents views to Government.
Advice is free to our members in England, Wales, Scotland and Northern Ireland.
For Membership Details please see the link on the home page.
Park home residents seek advice in the event of a dispute between residents and park owners. IPHAS offers advice on residents rights and ways of handling disputes without going to Court. Sometimes Court action is unavoidable and the team can assist residents with the complexities of Court procedures and paperwork as well as help in choosing and instructing a lawyer.
We work at Government level and with other associations representing residents views and ensuring the interests and rights of residents are protected in any proposed changes to legislation.
Our advice is often requested by council officials and the Citizens Advice Bureau and other relevant organisations and our opinion is sometimes sought by lawyers. As we are not lawyers, we cannot represent either side in legal proceedings but we can offer guidance to all parties in the hopes that court action may be avoided altogether and the dispute can be settled amicably outside court.
The team members of IPHAS offer information about residents rights under the mobile home legislation and the advice or recommendations given is for information only. It remains the responsibility of the resident or park owner to make his/her own decision on action to be taken using the information given. The IPHAS team members are not lawyers but volunteers who have made a study of the relevant legislation. The advice is offered in good faith but IPHAS cannot be held responsible for the consequences of any action taken whether or not it was based on the information given
The History Of IPHAS
Roy Waite, original President and Principal Consultant, had lived on a mobile home park in the early 80s. He became Chairman of a National Residents Association and was a member of the Department of Environment Mobile Homes Advisory Group. This took the form of fact finding in relation to the 1983 Mobile Homes Act. Joan Aylott joined the same national association in 1989 and became their Membership Secretary/Treasurer. Through conflicting ways of management both Roy and Joan resigned from this organisation. However, through a new park home magazine, they were still being asked for help and advice. Roys representation on government meetings also continued and with the tremendous amount of knowledge he had acquired on mobile/park home living, he and Joan (who dealt with membership, administration and finance) launched IPHAS as a voluntary advisory service in November 1993.
The service went from strength to strength. Very soon Roy and Joan were joined by other residents who had experienced problems themselves and had learnt a great deal in the process of resolving their own disputes. Alan supported Roy at the Park Homes Working Party Meetings at the DETR (later the DTLR - now the DCLG, Department of Communities and local Government) where every aspect of park home legislation and living came under discussion. The Working Party ended in 2000 but Alan still attends meetings with the DCLG and the All-Party Group for the Welfare of Park Home Owners, as called for by Lord Graham of Edmonton.
Debates held in the House of Commons and the House of Lords were well supported by many MPs and now after so many years, we have seen some action by way of The Housing Act 2004 and the new Implied Terms which came into force in October 2006 and now the Mobile Homes Act 2013.
IPHAS has established respect at Government level and also with many local Councils, who issue the Site License Conditions and ensure that these are upheld by the park owners.
2012 has seen a lot more effort by MPs to get the legislation improved to give more Rights to our choice of living. there is still a lot to do but we will be there, doing as much as possible.
IPHAS are always looking for new volunteers to help with every aspect of our service. If you think you can help in any way, please contact us by emailing us on firstname.lastname@example.org or writing to the address on our contacts page.
The Independent Park Home Advisory Service is non-political and non committee-run. It is democratically run by the officers above and the ever growing and dedicated Team of Consultants, Advisors, and Assistants.
Sadly, Roy passed from this life, peacefully on 3rd November 2007 after many months of much illness. His wife, Beryl who had also been very unwell, suffering from Myloma, which had prevented her from taking a more active role in IPHAS also passed away in April 2011.
Joan has stepped into the Presidents shoes and is still co-ordinating the IPHAS team at the age of 82 years but may be looking forward to ultimate retirement in 2013/14.
LORD GRAHAM OF EDMONTON
26 March 1925 - 21 March 2020
Park home residents throughout this country have reason to mourn the loss of a very great man who worked tirelessly (and with considerable success) to improve their lives. That man was Lord Graham of Edmonton – known affectionately by many as ‘Lord Ted of Ed’ (a title he chose himself!), who died on 21 March this year.
The son of a meat porter, Ted Graham was brought up in Newcastle and left school at 14. However, education was very important to him and he studied hard throughout his life, eventually gaining a B.A. from the Open University (the first MP to do so).
Having always taken a keen interest in politics, he became a councillor in Enfield in 1960, going on to become its leader, and he served as leader of the new London Borough of Enfield upon its creation in 1964. He became the Labour MP for the constituency in 1974 and subsequently served as the Private Parliamentary Secretary to the Minister for Consumer Affairs. On his elevation to the peerage, he served as a Lords Commissioner to the Treasury (Senior Whip), Opposition front-bench spokesman on Sport, Defence and Northern Ireland and Opposition Chief Whip from 1990-1997.
Lord Graham first became involved with park homes when the 1983 Mobile Homes Act went through its various parliamentary stages. At the time, Lord Graham was deputy to Gerard Kaufman, MP, Shadow Environment Secretary and was alerted to the problems in the park homes sector which he said were exceedingly serious. Residents’ lives did improve as a result of the 1983 legislation. However, Lord Graham noted that park owners had changed rapidly. Whereas they had once been family businesses, large companies had become involved, with the result that the personal touch between park owner and resident had, for the most part, been lost.
Much later, in 1998, the Government took significant and continuous action to address abuses on mobile home parks and, appreciating the need to review this sector on a regular basis, Lord Graham set up the All Party Parliamentary Group for the Welfare of Park Home Owners (APPG). This group comprised MPs from all parties, representatives from the park homes industry and national residents’ associations (including IPHAS and NAPHR). It met regularly to discuss the various problems that were arising on parks, but it wasn’t until 2010, when Housing Minister Grant Shapps MP attended an APPG meeting, and subsequently announced his intention to introduce secondary legislation. Peter Aldous MP was successful in the private members’ bill ballot and the legislation went ahead rapidly.
MPs attending APPG meetings have often been contacted by their constituents about individual problems on their parks, and Lord Graham always tried to ensure that these were debated and fully investigated.
Although Lord Ted was the driving force in the APPG, he was, in fact, the secretary. The chairman was initially Hilton Dawson MP who was then followed by other MPs. Sadly, a heart attack followed by a period of ill health resulted in Lord Graham handing over the reins of the APPG to Annette Brook MP, and when she retired, two elections ago, the APPG was taken over by Sir Christopher Chope MP. Even though he was no longer actively involved, Lord Ted continued to take a keen interest in the APPG and park homes generally.
Lord Graham died on Saturday, 21 March. His final few years were spent happily in a care home where he particularly enjoyed tending the plants in the greenhouse.
Our sincere condolences go to Lord Graham’s family, many friends and former colleagues. IPHAS team members have their own personal memories of Lord Ted, who was the organisation’s vice-president. IPHAS president, Joan Aylott, and her husband Ernie (who founded IPHAS more than 25 years ago along with the late Roy and Beryl Waite) have particularly fond memories of Lord Ted’s help and enthusiasm and his understanding of the complexities of this unique branch of the housing industry. Joan and Ernie’s son, Rus (also an IPHAS team member) has expressed sincere condolences on the loss of a great man who had contributed so much. Senior consultant, Alan Savory had enjoyed more contact with Lord Ted than most of the IPHAS team through attendance at various London meetings and he always found him helpful, courteous and full of ideas for ways in which residents’ lives could be improved. Many other IPHAS team members were aware of Lord Ted’s immense contribution and are greatly mourning the loss of ‘our vice-president’. They all appreciated Lord Ted’s even-handedness. He always took the view that there are two sides to every story and that park owners are running businesses and are entitled to make profits, but it was important, too, for them to exercise a duty of care to those living on their parks and not to exploit them.
Rest easy, Lord Ted. Your contribution to life in this country has been immense and one particular group – park home residents – will never forget what you achieved in improving their lifestyles.
Words of Thanks
The following are just some of the comments received.
Your help has been invaluable to me over the last couple of years. I cant thank you enough.
Gratitude for all the incredible work you do for so many people.
Keep up the grand work.
Many thanks for all you do.
You do a great job and we all appreciate it.
The benefits you offer have been more than helpful.
Thank you all for the excellent help and advice provided.
It is reassuring to know that so much knowledge and help is at the end of the phone.
Thanks for the help and hard work you have done for the residents over the years.